If you are dissatisfied with our services, you may be entitled to a refund. Please bring any problems to our attention immediately. We will try our best to resolve all issues to your satisfaction. Depending upon the nature of the dispute, we do reserve the right to refuse a refund.
Security Policy. Reaching Out would like to assure you that your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Reaching Out’s online store does not store your credit card information or keep it on file.
What Information Do We Collect? Reaching Out does not collect any unique information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information. Reaching Out notes and saves information such as time of day, browser type, browser language, IP address and order information with each query. That information is used to verify our records and to provide more relevant services to users.
With Whom Does Reaching Out Share Information? Reaching Out may share information about you with advertisers, business partners, sponsors, and other third parties. However, Reaching Out only divulges aggregate information about users and will not share personally identifiable information with any third party without your express consent. For example, Reaching Out may disclose how frequently the average Reaching Out user visits. Please be aware, however, that Reaching Out will release specific personal information about you if required to do so in order to comply with any valid legal process such as a search warrant, subpoena, statute, or court order.
Who can I ask if I have additional questions? Feel free to call Reaching Out at any time and we'll answer any additional questions you may have.